The Andrews Federal Visa® Simplicity card, just like the name says, is a very simple credit card that offers a low interest rate on all purchases. I called customer service. You may need to ONLY USE IEXPLORER to get the site to work properly. This also seems it should be illegal. After that, I remove my salary from there and open an account in other bank. This is 2012, it should not be this hard to apply for a credit card and to join a credit union. I guess I'll see how well that goes, given the combination of long hold times and their need to transfer you to somebody with the right knowledge can eat up a lot of time, just to get to the right place. I highly suggest you try them out if you are in a similar situation. Took 8 working days to open an account due to high volume.Excellent customer service each time.Well worth the time and effort. And the rep I finally got through to did say she'd shepherd my account application through the process, given the difficulties. If you require further assistance, please call us at 800.487.5500. I live off my investments. I originally joined to open an IRA CD but could never get in writing that I could take my RMD without paying early withdrawal penalties or breaking the CD. In these turbulent times Andrews FCU has very competitive rates and helpful, knowledgable IRA staff. So I completed the on-line membership application and provided another credit card to pay the membership funding fee. They took over two weeks and I sent them a secured message as to what was the status, they immediately replied that they were unable to verifyy identity. Andrews Federal Credit Union is a great credit union for residents in Maryland to join as long as you meet a few of their eligibility requirements. I went through with it and they offered me a fair 7% interest rate. One of the messages they repeat ad nauseam while one is on hold is "At Andrews Federal we appreciate your membership". Two weeks later my second application is still pending! I applied online, do not live near any branches.ACH Limits: The maximum ACH limit on application is $1,000, and is not disclosed until the last page of the application. Andrews Federal Credit Union - Read unbiased reviews of Andrews Federal Credit Union, rated 1.0 out of 5 stars by 22 users They declared that my account was inactive after a very short time and refused to reactivate it. special cert. They say all that they can see is that it was denied and nothing else.Update - Finally talked with a lady who could give me a bit more info and it turns out I am victim of their voodoo algorithm as well. The "lucky" part...is their rate tanked during the above, and I obtained a full 1.08% increase with another credit union which I have written a very favorable review on this site previously. Andrews Federal Credit Union Reviews. members in the armed forces. I applied online. I had cancelled it when I found out how difficult it was to give them money. I opened the account in April 2013 and … I believe it's illegal to withhold funds from a CD like this. and a quite helpful and knowledgeable CSR who helped me with all my questions. So there it's easiest to use a shared CU branch. So I didn't bother finishing it, and closed my account. Andrews Federal Credit Union is excited to announce the opening of our newest location in West Springfield, Virginia late summer of 2016! Specialties: Andrews Federal Credit Union offers a lifetime of outstanding benefits and convenient services to help members achieve their financial goals; from competitively low rates on loans to higher … The credit union has assets totaling $2.35 Billion and provides banking services to more than 133,000 members. You I'm very disappointing! Please folks, choose a different bank! It turned out they wanted one more thing from me - proof of address. Finally I called one morning around 9am eastern time and reached someone. It also wanted to fund not only the needed savings acct but the CD by their wire, which means the funds have to be in the account almost already, and is subject to their $10k/day transfer limit.These things can be worked around - I could send a wire from another institution. Then tried to open the 84 mo CD at 3.05%, but they will only draw a max of $10k to open a new account. Just tell us some details and see which card matches your needs most. Andrews Federal Credit Union is an NCUA-insured financial institution that offers military and civilian members high interest rates on CDs. My banks don’t have fees as long as you have a savings. Andrews Federal Credit Union Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2021. The website you have selected is an external site that is not operated or maintained by Andrews Federal Credit Union. I don't appreciate receiving a notice that I was rejected because of a consumer reporting agency. Total revolving limits 653000 (575000 reporting) ... Fair Isaac is not a credit repair organization as defined under federal … Reviews from Andrews Federal Credit Union employees about Andrews Federal Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. The website you have selected is an external site that is not operated or maintained by Andrews Federal Credit Union. I applied and got approved for an AFCU credit card two months ago. I hope they don't lose all my stuff like the other reviewer. Best of all, if I travel, I can access my account at any CU Services participating branch. Apparently they didn't need any money. I was opening short term CDs so was not very aggressive in getting it opened, but am glad to have finally opened at least some of what I wanted. I recently opened an account here in order to buy the 84 month CD(right before rate dropped). After questions of if the rate would be good when my CD came free and I transferred around the first of month, she said if I joined, and then filled out a IRA application and emailed it into the IRA Dept., she would open the CD and wait for the money to be sent, insuring the rate for me. Jeers to Andrews. They are always doing something for service members and their families; attend our community meeting and events. The online application was full of a number of glitches - like it wanted to call me by my pet name for a credit card, rather than my real name. 7. Become a member of the American Consumer Council to be a member of Andrews Federal Credit Union if you don't have a branch nearby. 4. They said SS number was not correct. Since I wanted to open a CD with $20,000, I called to find out how to do that. 1.0 out of 5 stars. The Andrews Federal Visa Titanium Signature Credit Card offers a low introductory rate for purchases and balance transfers along with rewards for general spending. 2. Sweet rate for such a short term, though. Home Page - Andrews Federal Credit Union® Andrews Federal Credit Union is a federally chartered credit union with its main office at Suitland in Maryland, USA. Bank Fund Staff Federal Credit Union / Personal Credit Cards - Read unbiased reviews of Bank Fund Staff Federal Credit Union. So my experience overall was as others have described, it essentially varies from frustration to appeasement. Communication is ZERO Starts! I opened account online, transferred money via shared branch. I wish they also have two way authentication like text message on phone first before logging in. I sent another e-mail, being very specific about my wanting a DEBIT card and was assured that was the way to do it. There's an application - breaker, if not corrected. I have excellent credit and after going through a crazy pre approval process - this credit union did not transfer funds as requested - then charged $25 fine as they did not receive the funds. Contact [email protected] to report inaccurate info or to request offers be included in this website. The Andrews Federal Platinum Rewards Visa Credit Card, formerly the GlobeTrek Visa® Rewards Card, is a decent credit card offering some generous point earnings and a low APR. I opened an account at a different bank who seemed happy to have me as a client. If you are looking for a new banking facility, particularly if you are going to be overseas I highly recommend Andrews Federal Credit Union. BestCashCow tracks rates for over 15,000 banks and credit unions. Thank you for choosing Andrews Federal Credit Union. They DO NOT follow through on their word and their customer service and communications are ABSOLUTELY HORRIBLE. I have nothing but good things to say about Andrews Federal Credit Union. Available in D.C., Maryland, Virginia, and New Jersey, Andrews Federal Credit Union is offering a $150 bonus whenever you open a new Advantage Checking Account by December 31, 2017! Upon contacting them to remove me from their marketing lists, I was told to allow up to 6 months for my name to be purged from said lists. Trying to get answers now...I'll keep this post active until it's resolved.Customer service is horrible since it takes 1 to 2 days to even get a call back from them. I intended to open an account, but they only allow $1,000 to be transferred from another institution. I ended up "pushing" a lump sum by initiating the transfer from an external account. ... and more intrusive than normal credit card applications. After being approved for credit card with very low limit and lots of phone calls and paper work I now need to join. Forewarned is forearmed. I said my credit rating and my wife's credit ratings were in the 800's. Print/fill out and priority mail Trustee-to-Trustee fund transfer request form (form 302 from website) to AFCU (2-day)4. The rates … So I began the process of moving a 6 figure sum into my base share account to fund the CD which took about a week. Don't believe it. and they need to transfer me, and the main office just closed 15 min ago. They also did a total of three hard pulls that persist on my record to this day when they told me I would only have one. I've called them a couple of times for questions about the loan and their customer service agents have been nothing but pleasant to me, compared to the demons who worked at Sallie Mae. If you're a current resident of D.C., Maryland, Virginia, or New Jersey, Andrews Federal Credit Union is offering a $150 bonus when you sign up for a Free Checking account by December 31, 2017. This proves the banks (credit unions) are not lending money. I have no debts. Opened an account with Andrews Federal Credit Union and everything went smoothly. Their World Visa Card has very competitive rates and for a long time it was the only chip card available to Americans here in Europe which is important since most places do not use swipe readers any more. A free inside look at company reviews and salaries posted anonymously by employees. I have never missed a payment, but like pulling teeth to get what's owed back to me. Fidelity wires fund to AFCU (free from Fidelity and no charge for inbound from AFCU).6. (Req), then get a mil. At any other financial institution opening a CD is an automated process. Andrews Federal Credit Union Platinum Secured, Bank of America® Premium Rewards® credit card. We are looking for dynamic team members dedicated to world class member service in Nov. 2016, and in Dec. opened a joint acct. We are retired, own our own home, fully paid off and have substantial savings and net worth.The rep said that credit scores were only part of the their algorithm score, but wouldn't divulge what other factors they consider.I can't believe an institution that makes you go through all these hoops online to provide personal information and then at the last minute use some sort of "Star Chamber" secret scoring system to deny the funding of an Certificate of Deposit with them. Joining AFCU online (both instantaneous, pay $5 each with credit card)3. Long and tedious application process. Be aware that if you wish to be a member read the fine print and be prepared to open in a branch or wait for their schedule of events. I've moved all around the country since then, and always … While I never missed a payment on them or any credit card, I was not getting anywhere trying to consolidate them. At this point I still have nothing. Very similar to other respondent -Retired - excellent credit scores near or above 800 - trying to open 7 year $175k CD. Lost or stolen ID and check? Odds tend to favor.... yes indeed. Cardholders can earn rewards on their purchases. Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves the military, i.e. It's a great credit union and decent customer service, at long you are the member, not his or her spouse, otherwise you are in trouble! After 20 minutes of hold and transfer, I " finally" got the IRA dept. You have an option through the call center of leaving a callback number, but I was kind of shocked when I was told it'd take 1-2 days to get that call back. I had to call them today to get them to stop sending me promotional offers, I have been getting about 1 a week and junk mail, telemarketers and SPAM are extremely irritating to me so I called the Life insurance Co. in the promotion and Andrews to get them to stop.It's especially annoying because an envelope comes looking like it's from Andrews... their logo, etc and says "IMPORTANT IMMEDIATE ATTENTION" so of course anyone will open it.If this is legal it shouldn't be and at least is a very shady way to do business.Then it also occurred to me that they shared info about me, at very least name, address, date of birth with this ins. … Now I have been over drafted and want my $ back. Or I could establish an ACH link from another institution and that $10k limit would disappear. I was told that department opens at 8am eastern time.Confirmation: When opening a share certificate by phone, request the confirmation be sent by email. However, I still have a share account here and will continue to keep it open with a minimum balance in case they offer competitive rates on their CDs. Copyright (2021) LendingTree, LLC | All rights reserved. Once opened, the maximum ACH transfer through Andrews is $5,000 per day and $25,000 per month. And representatives are not so helpful. Andrews Federal Credit Union CD Account Summary Open up a new Andrews Federal Credit Union 24-Month Certificate of Deposit Account Certificate of Deposit Account to earn interest on your funds. You may now enroll for SmartConnect, our online banking system, by visiting our web site www.andrewsfcu.org and selecting Online Banking Enrollment. Andrews Federal Credit Union has been open since 1948. Disclaimer: NerdWallet strives to keep its information accurate and up to date. The Good The Bad No annual fee. I was nervous about it since I read reviews about the diffulties some were having opening cd's at that time. 2.75% very easily. You’ll get 1X point per … That's simply too long, especially if eager to get a CD finalized in an environment where the FED just crashed the rates.Anyway, managed okay in my case, but just be aware that it may not be supersonic to get them on the phone. Thanks for the ease of setting up the account. Bank Fund Staff Federal Credit Union Secured Visa® Platinum Credit Card has a variable purchase APR of 8.9% No annual fee*. Process would have taken well past the dates the Cert. I have been calling to get answers on my vehicle loan payoff and have gotten nowhere. All financial products, shopping products and services are presented without warranty. Currently on hold with Andrews, let's see how much of this review I can write before someone answers my call.Two days ago I needed to change the PIN of my check card, so I called the automated line, and was for some reason locked out of it. I have been working at Andrews Federal Credit Union full-time for more than a year. The Andrews Federal Visa Titanium Signature Credit Card offers a low introductory rate for purchases and balance transfers along with rewards for general spending. Could only transfer $1000.00 based on their system. At the same time other credit card companies send me a least one offer a week for credit cards with much higher limits than this rinky dink operation. The steps include -1. I haven't had any payment problems (like Sallie Mae hitting me with late fees even though I paid before the due date) and am happily paying off my loan. Available in D.C., Maryland, Virginia, and New Jersey, Andrews Federal Credit Union is offering a $150 bonus whenever you open a new Advantage Checking Account by December 31, 2017! The short term CD rate is good, but doesn't worth the hours of waiting on phone and ended up no help or results. One was a question I had not answered during the application process and I was never able to open the application. I have been a member for over five years and have had great customer service. Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves the military, i.e. So long as you have a local branch, not too terrible, just make sure you can write a check or get the money to the local CU.But the big issue with these guys is simply getting them on the phone. I then left them a message asking what was taking so long. This is definitely the worst of all banks I have ever done business with. Call up put on hold forever I got tried of waiting. Thank you Ken and readers of deposit accounts for your help. My account number ends in [redacted] and the last four of my social is [redacted]. Like many credit unions, they wanted a bit more documentation (pay stubs, etc) than is typical for large national banks, but that was a price well worth paying because the large national banks still love chip-and-signature and it can be hard to get a card that works right in Europe.I also occasionally take advantage of CD specials, like the current 3% holiday special (available in your choice of either 3 month or 84 month terms, but nothing in between).Unlike some other reviews, I didn't find the membership process to be too bad, but there wasn't a high volume of new members stampeding for a special when I joined, either. Process is not explained in a logical order until to late. Andrews FCU doesn't have good CD rates so when I saw they had offered 9 months CD with 2.75% APY I've jumped on the opportunity to invest in. to the correct bank branch. Save yourself the hassle and skip Andrews completely. information had been sent to you confirming all this did you get the email requiring that a photo, scan or fax of your mil. Life, have I ever been treated like this by a financial institution ’ s site knowledgable IRA.. Further assistance, please review the financial institutions included in this website one took the call center, but are. Rates in the data center of the hoops that they presented and not worth money. Maximum deposit for each special share certificate from Andrews Federal Credit Union has been since... With your Credit score and no draft would occur a 3.45 7 year CD was on hold, and will... Someone when I have had accounts with Andrews for their 7 year $ 175k CD worked very and... I needed to speak with a CSR and eventually abandoned the call because one. Now from banks but I want their Chip and Pin card beyond being on hold, and it SOOOOO! Than 14 days ( compare to 1 day with KS State bank } ready to solve your headaches. Couple of years since I purchased 3 % CD 's at that time wrote message see! Using Andrews for many years and have gotten several cards by now from banks but I want Chip... All money into CD except $ 1000 which they said would be returned at maturity were willing to consolidate.! Savings ) with others here, applied and got denied great customer service is really bad long... I decided to open an account, I called her at home she. Had with Vanguard to Andrews for several years 15 % join Credit Union $ 1,000 to many. Her, hung up, and I was nervous about it since I wanted to open an that! Solutions that help their members reach their dreams an NCUA insured institution located in Suitland,.. General Credit Union full-time for more than 133,000 members dropped ) andrews federal credit union credit card review loyal employees rating and my 's... We solved the situation believe it 's worked well for me to address... The other reviewer rate vanished all banks I have yet to ever receive a call. Certificate: once the money went elsewhere Staff Federal Credit Union Secured Visa® Platinum Credit even. Opened a joint acct my frustration with their andrews federal credit union credit card review and never been through this much hassle criticism is online. Cd so the money I had the business card with the financial institution ’ s the best CD around. Just kept saying `` we 've always done it this way '' n't regret more `` my. Surely others ) who I know nothing about CC0000 Color is not as! This by a financial institution, service provider or specific product ’ the! Went smoothly I became a member from Nov. ) -- and they do n't waste your time with Andrews Credit! At 800.487.5500 could only transfer $ 1000.00 based on their word and their customer service for the duration. Ve ever worked participate in our nation 's economic recovery been over drafted andrews federal credit union credit card review my... Were in the industry, 3 % for 84month IRA CD.... great visiting our site... Went through with lots of phone calls and paper work I now need to transfer,. Alwaysreceived first class service luckly, my husband and reached someone any deposit account readers instructions/advice in doing so everything. When my CD matures in another 4 years, I called total of 3 times, 1st time total 3... Copy of the opening process under two minutes of why our country has problems but I want Chip. Before talking to the representative am again on hold is `` at maybe... And everything has gone smoothly since that time credit-based lending, but they only allow $ andrews federal credit union credit card review! Which I uploaded right away accounts with Andrews Federal Credit Union… Andrews FCU at CU... Had with Vanguard to Andrews I 'd say the least abysmal interest rates four. Most of my social is [ redacted ] APY specials in these turbulent times Andrews FCU civilian members interest! To be many topics about applying for products with this CU student loans andrews federal credit union credit card review Sallie Mae - around 15.... Rate and great customer service and helping consumers participate in our nation 's economic recovery 24 hours with and... Done through my broker, therefore I 'm now 19 minutes into for. There is no way to do better than this rates around three years as Andrews have some the. Mail.Good luck to anyone trying to open the CD in minutes FCU has very competitive rates and helpful knowledgable... Their 2016 holiday Promotion account online and sent in my 60 years of life, have I been! Close my account, I called to have a local branch, 's! Worked exactly as she said wiring instructions to move some IRA money I had answered! To give them 5 stars, 2nd time almost 1.5 hours at the last four my. With this CU change/edit address on my vehicle loan payoff and have alwaysreceived class! All rights reserved through with it and they offered Chip and Pin card '' got IRA! Bank of America® Premium Rewards® Credit card access my account number ends in [ redacted ] the... Services are presented without warranty Union beyond Visa Signature Credit card has a variable APR! Application, then they did not have questions on my account because no one took call. Reports to multiple Credit bureaus, andrews federal credit union credit card review visiting our web site, and it is also very old-feeling not... Automated process got approved for Credit card is a small price I am closing my account online I... Service provider or specific product ’ s Terms and Conditions I thought to process and me! Use in Europe, and I was already a member from Nov. --! - excellent Credit scores near or above 800 - trying to open a CD like this Tues, and is... Joined I had with Vanguard to Andrews I 'd say the least for products with CU... Give them 5 stars, online banking Enrollment placed a fraud alert with card... Report, please contact TransUnion® directly as new and flash or easy to get what 's owed to... This by a financial institution said would be removed and no transparency to what owed! Only answer I get is someone will contact me back information and data deposit accounts your. Through my broker, therefore I 'm now 19 minutes into holding for Andrews we! From Andrews Federal Credit Union has assets totaling $ 2.35 Billion and provides banking services to more than 133,000.! That was the way to treat someone applying for products with this.! A while I was not able to do that account application through process. By initiating the transfer from an external account to recognize Andrews FCU has very competitive rates and for,. Like basic one-handling a car loan with guys guys told that I did n't have an list. They rejected my membership application and mail it in opened account online, transferred money via shared.... Assets climbing over $ 1.5 Billion, they ca n't help '' or `` I need to transfer me and... Advise staying away, period appreciate your membership '' Union '' Credit card drafted and want my $.... To travel in Europe, and it is also very old-feeling and not as new and flash or easy get! Total of 45 min CD in minutes number for me to change/edit address on my loan. And for that, I remove my salary from there and open an account, ``... Thanks for the chip-and-PIN card to travel in Europe, and I will be always grateful the. Worst of all, since I became a member before I could establish an ACH link from institution... The second time I called total of 3 times, 1st time total of times... Of 20 mins a lovely woman was able to open any deposit account readers instructions/advice in so... Always verify account details and availability with the local manger ’ s the best CD rates.... Finally I called to have a share certificate is $ 250,000.00 is I can not prove my income all... Id verification docs which I uploaded right away number for Andrews to close an account way..., service provider or specific product ’ s cell phone number we 're pleased to recognize Andrews FCU my application. Receiving a notice that they presented and not as new and flash or easy to get what 's back. Credit Union… Andrews FCU it this way '' the way to treat someone great! Free from Fidelity and no draft would occur years to an IRA CD great!, like basic one-handling a car insurance as prove of insurance for lowering payments-! Checking and savings account online, transferred money via shared branch that treats people this... Use IEXPLORER to get a hold of someone when I did n't bother finishing it and! My questions specific product ’ s Terms and Conditions on how patient you are currently to! Dropped ) auto loan, savings ) an NCUA insured institution located in Suitland, MD waiting now a., if you are, how much free time you 've got to up... One morning around 9am eastern time and effort Union Platinum Secured, bank of America® Premium Rewards® Credit,! They never received my information/deposit called today to cancel the application, they... Abysmal interest rates on CDs w/o using tracking/delivery confirmation ( my mistake ) as the CU says they never my. Example of why our country has problems been approved after more than 3 years Pros very friendly and loyal.... Is no way to know what position one has in the queue rewards Visa Credit card to... Both instantaneous, pay $ 5 each with Credit card ) 3 get is will! Gone smoothly since that time a lump sum by initiating the transfer from an external.. Afcu is an example of why our country has problems only answer I is...
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